FAQs
Frequently asked question
1
What makes Epsinia products different?
Epsinia stands out for our commitment to clean, natural, and effective skincare and supplements. Every product is formulated with premium ingredients sourced responsibly and scientifically tested for results you can see and feel. Our mission is to bring nature and science together to help you look and feel your best every day.
2
Are your products made in the USA?
Yes, all Epsinia products are proudly made and tested in the United States. From formulation to packaging, we maintain strict quality control standards to ensure every product meets American manufacturing excellence. Supporting us means supporting local production and trusted craftsmanship.
3
Are your products safe for sensitive skin?
Absolutely. Our skincare products are dermatologist-tested and carefully crafted without parabens, sulfates, or synthetic fragrances. We focus on clean, plant-based ingredients that nourish and protect even the most delicate skin, providing visible results without irritation or harsh effects.
4
Are your supplements vegan or cruelty-free?
Yes! Our supplements are 100% vegan and cruelty-free, made without any animal-derived ingredients or testing. We believe in ethical wellness, where your health and the planet’s health go hand in hand. Each product page includes clear labels for transparency and trust.
5
How long does delivery take?
Once your order is placed, our team processes it within 1–2 business days. Delivery typically takes 3–7 business days across the U.S., depending on your location. You’ll receive an email confirmation with tracking details as soon as your order ships so you can follow it every step of the way.
6
Do you ship internationally?
Yes, we do! Epsinia proudly ships worldwide, ensuring customers from every corner of the globe can enjoy our products. Shipping rates and delivery times may vary based on your location.
7
What is your return policy?
We offer a simple and hassle-free 30-day return policy for all purchases. If for any reason you’re not fully satisfied with your product, just reach out to our customer support team, and we’ll guide you through an easy return or exchange process with no stress.
8
How can I track my order?
Once your order has been shipped, you’ll receive a tracking link via email that allows you to monitor its progress in real time. You can also log into your account on our website to check your order status anytime until it safely arrives at your doorstep.